Q1. What products do you supply?
A: We supply a full range of sealing products including radial shaft seals, hydraulic seals, pneumatic seals, rubbermetal bonded parts, PTFE seals, and customized rubber components.
All products are manufactured according to industrial machinery requirements.
Q2. Can you produce customized seals?
A: Yes. We support OEM/ODM, nonstandard sizes, special materials (NBR, HNBR, FKM, ACM, EPDM, PTFE), and custom structures based on drawings or samples.
Q3. What materials are available?
A: We offer NBR, HNBR, FKM, ACM, EPDM, PTFE, and other engineered materials depending on temperature, speed, and working media.
Q4. Do you have minimum order quantity (MOQ)?
A: For standard sizes, MOQ is flexible.
For customized products, MOQ depends on mold requirements and material type.
Q5. How do you ensure product quality?
A: We follow strict quality control including material testing, hardness inspection, dimensional measurement, lip geometry inspection, and dynamic sealing tests before shipment.
Q6. What is your production lead time?
A: Standard products: 3–7 days
Customized products: 10–25 days, depending on mold and material
We will confirm the exact schedule before order.
Q7. How do you ship the goods?
A: We support:
Express (DHL, FedEx, UPS)
Air freight
Sea freight
We will recommend the most suitable method based on order weight, volume, and destination.
Q8. Can you provide samples?
A: Yes. We can provide samples for testing.
Shipping cost is usually paid by the buyer.
Q9. How do you pack the products?
A: Products are packed in individual protective bags, then placed in cartons with labels, and finally reinforced with exportstandard packaging to ensure safe delivery.
Q10. Do you offer aftersales service?
A: Yes. If any quality issue is confirmed, we provide replacement, technical support, or other reasonable solutions.
We aim for longterm cooperation and stable product performance.
Q11. Do you support longterm supply for distributors?
A: Yes. We have stable cooperation with global distributors and can provide continuous supply, stable quality, and longterm pricing support.
Q12. Where is your factory located?
A: Our production base is located in China, with complete facilities for material mixing, mold development, vulcanization, CNC metal processing, trimming, and inspection.